Mirra IV

Mirra IV combines the latest technology and robust features into a single box recording solution that's easy to install, use, and maintain. MIRRA IV records 4 to 48 channels of mixed analog and digital, telephony and radio, VoIP phones, providing a full suite of intuitive browser-based applications which can be securely and conveniently accessed from any Internet-connected PC Mirra IV satisfies the most demanding recording and replay needs of virtually any small or mid-sized operation including: sheriff offices, police stations, fire departments, ambulance stations (EMS centers), small airports, taxi / bus companies, train stations, healthcare centers, radio dispatch operations and commercial call centers.

NiceCall Focus III

NiceCall Focus III is a full-featured, compact recording solution designed to meet the needs of small sites such as bank branches, insurance offices, trading divisions of large financial institutions, emergency centers and small contact centers. NiceCall Focus III provides total recording, quality management, scenario reconstruction and other tools designed to meet the specific needs of these sectors with up to 48 recording channels per capture unit. It also provides a multi-site solution for distributed organizations, such as bank branches, public safety answering points, or contact centers. Based on a completely new PCI bus design, NiceCall Focus III utilizes an open architecture without any proprietary boards. It supports many different telephony interfaces including analog and digital as well as ISDN BRI. NiceCall Focus III maximizes archiving capacity by using the advanced technology compression algorithm G.729A. NiceCall Focus III provides small-to-medium sites with a one-box, full-featured system with low maintenance requirements

NiceLog High-Density Logger

Based on proven NICE technology used in contact centers, trading floors and air traffic control centers, NiceLog High-Density Logger now utilizes a new PCI-based architecture, providing a future-proof, digital, multimedia recording platform with expanded capacity and a wide range of scaleable recording solutions. NiceLog supports virtually all telephony interfaces including analog, digital, E1/T1, BT Megalink SCSA and VoIP, with the voice capture method employed being transparent to the user. The logger's remarkably high density of recording (up to 480 recording channels and 80,000 hours of storage per unit; with centralized archiving in the NICE Storage Center providing a virtually unlimited on-line capacity) reduces footprint size and total cost of ownership.

NICE VoIP Logger (S/W only)

NICE VoIP logger enables your organization to follow a smooth migration path for handling VoIP calls while providing total recording, rule-based selective and sampled recording, or record-on-demand solutions. NICE VoIP recording solutions are certified by the world’s leading VoIP telephony vendors, and are suitable for the entire range of organizations, from the small office or contact center to the large, multi-site organization. NICE VoIP loggers support two methods of VoIP recording – passive and active.

Nice Perform eXpress (NPX)

With NICE Perform eXpress small to medium businesses can benefit from NICE’s sophisticated recording applications for large corporations. An off-the shelf, COTS-based platform, NICE Perform eXpress provides organizations an affordable enterprise-grade solution, which enables businesses to comply with new regulations and new business needs. NICE Perform eXpress ensures liability recording and regulatory compliance. NICE Perform eXpress is the perfect solution to address individual business requirements. The solution is designed to meet the recording and playback needs of small to medium sized organizations.

Network Embedded Logger (NEL)

Network Embedded Logger is a solution based on Cisco’s hardware, the embedded logger is installed on a blade machine (AXP) in the ISR (Cisco's router). The logger has store and forward abilities and there is no need for additional dedicated servers at the branch. All administrative tasks are done remotely. All of the above dramatically reduce this solution’s Total Cost of Ownership